Data Protection Policy

Rapter Privacy Policy — Your Data Safe With Us

When you register with rapter, you are required to provide certain personal information. This page clearly explains how that information is collected, where it is stored, who it may be shared with, and how it is kept secure.

Last Updated: June 2026
256-bit SSL Encryption
Data Protection Standards
SSL Encryption256-bit
Third-Party SharingZero
Data Retention ManagementComplete
Cookie ControlsIn the hands of our members
Encrypted Storage
Never Sold to Third Parties
Your Data, Your Control
Full Transparency in Bengali

🔐 Privacy Policy Key Highlights

A quick overview of how rapter manages your data

Secure Data Storage

All your personal data is stored using 256-bit SSL encryption. International-standard firewall and anti-intrusion systems are in place to protect our servers.

No Third-Party Sharing

Rapter never sells your personal information to third parties. Your data is not shared for any purpose beyond what is required by law.

Stay in Control

You have full control over how your data is used. You can request to update, download, or delete your information at any time.

Minimum Data Collection

Rapter only collects information that is strictly necessary to provide its services. No unnecessary personal data is ever requested.

Cookie Controls

You can choose which types of cookies to accept. Analytics and marketing cookies are optional — the platform works fine with essential cookies only.

Specified Retention Period

Data is not held indefinitely. Once the legally required retention period has passed, it is securely deleted.

Important Notice

By creating an account with rapter, you are considered to have read and agreed to this Privacy Policy. If you have any questions about this policy, please contact us at support@rapter.best.

1

Introduction

Rapter (rapter.best) places the highest importance on user privacy. This Privacy Policy explains how rapter how your personal information is collected, used, stored, and protected.

This policy applies to rapter's website, mobile app, and all other digital services. By using our services, you are considered to have agreed to the terms of this Privacy Policy.

Our core commitment is simple — your data will only ever be used to provide you with a better experience, nothing else.

2

What Information Is Collected

Rapter collects two types of information — what you provide directly, and what is gathered automatically while you use the platform.

Information You Provide:

  • Full name & date of birth (provided at registration)
  • Mobile Number & Email Address
  • National ID card or passport (for KYC verification)
  • Payment information (bKash/Nagad number — full numbers are not stored)
  • Support chat messages and contact information

Automatically Collected Information:

  • IP Address & Device Information
  • Browser type & operating system
  • Login timestamps and activity logs
  • Betting & Gaming History
  • Cookies & Session Data
3

Purpose of Data Use

Your information is used solely for the following purposes:

Data Type Purpose of Use
Name & Date of BirthAge verification & account management
Mobile NumberLogin verification, OTP, and urgent notifications
KYC DocumentsIdentity Verification & Fraud Prevention
Payment InformationDeposit & Withdrawal Processing
Gaming HistoryBonus Administration & Responsible Gaming Monitoring
IP & Device InformationSecurity & Fraud Detection
EmailAccount Notifications (Optional)

Your data is never used beyond the purposes stated above. If you'd prefer not to receive marketing or promotional communications, you can disable notifications in the app settings.

4

Data Sharing Policy

rapter Your personal information is never sold to third parties. However, limited data may be shared with trusted partners to operate our services:

  • Payment Processors: The necessary information is shared with bKash/Nagad to process transactions.
  • KYC Service: Licensed verification agencies are used for identity verification.
  • Game Providers: Gaming session data is shared with Pragmatic Play or Evolution to facilitate live game operations — but no personally identifiable information is transmitted.
  • Legal Authorities: Information may be disclosed in accordance with applicable law when required by a valid legal order or investigation.
Important

All partners listed above are contractually bound to comply with rapter's privacy policy. They are not permitted to use any information they receive for their own purposes.

5

Data Protection Practices

Rapter has multiple layers of security in place to protect your data:

  • 256-bit SSL/TLS Encryption: All communications on the website and app are transmitted through encrypted channels.
  • Encrypted Database: All sensitive data stored on our servers is held in encrypted form.
  • Two-Factor Authentication: An additional OTP verification option is available at login.
  • Firewall & DDoS Protection: Industry-standard cybersecurity measures are active on our servers.
  • Regular Security Audits: Regular security testing is conducted by independent third-party experts.
  • Restricted Access: Only authorized staff who require access for their specific role are permitted to view particular data.

Keep in mind, though, that no organization can guarantee 100% security on the internet. You also have a role to play — use a strong password and never share it with anyone.

6

Cookie Policy

Cookies are small files stored in your browser that help improve website performance. rapter uses three types of cookies:

You can also manage cookies through your browser settings. However, disabling all cookies may cause some features to stop working.

7

Data Retention Period

Rapter does not retain data longer than necessary. Separate retention periods are defined for different types of information:

  • Account Information: For as long as your account is active, and for 5 years after closure (as required by law).
  • Transaction History: 7 years (in compliance with international financial regulations).
  • KYC Documents: 5 years after account closure.
  • Support Conversations: 2 years, or 1 year after resolution of a dispute.
  • Marketing Preferences: Until you withdraw your consent.

Once the retention period expires, data is securely deleted or anonymised so that it can no longer be linked back to you.

8

Your Rights

You have the following rights over your personal data, all of which rapter respects:

  • Right to Know: You can submit a request to find out what information we hold about you.
  • Right to Correction: You can request a correction if any of your information is inaccurate.
  • Right to Erasure: In certain circumstances, you may request the deletion of your data (unless we are required to retain it by law).
  • Right to Download: You can download a copy of the information we hold about you at any time.
  • Right to Opt Out of Marketing: You can opt out of promotional communications at any time.

To exercise this right, email support@rapter.best. We will respond within 30 days of receiving your request.

9

Protection of Minors

rapter rapter does not knowingly collect information from anyone under 18. The platform is intended strictly for adults.

If we become aware that an account has been opened by someone under 18 years of age, the following will apply:

  • The account will be closed immediately.
  • Any collected data will be deleted within 72 hours.
  • No bonus or winnings will be paid out.

If there are minors in your household, please enable parental controls on your device and do not share your rapter app password with them.

10

Policy Updates

Rapter may update this privacy policy as needed. For significant changes:

  • SMS notifications will be sent to your registered mobile number.
  • A notification will be displayed when you open the app.
  • The date of any changes to this page will be updated accordingly.

Continuing to use the platform after any changes have been made will be considered acceptance of the updated policy. If you do not agree to the new policy, you may request that your account be closed.

11

Contact

If you have any questions, concerns, or complaints regarding this privacy policy, please get in touch with us:

  • Email: support@rapter.best
  • Live Chat: Click the chat button on the website or app (24/7)
Advice

When submitting a data request, please include your account's registered mobile number. This allows us to verify and process your request more quickly.

⚖️ Your Data Right

You have full control over your data on rapter

👁️
Right to Access

You can find out what information we hold about you at any time.

✏️
Right to Rectification

If any of your information is incorrect, you can request a correction.

🗑️
Right to Erasure

You may request that your data be deleted under certain conditions.

📥
Right to Download

You can download a copy of all your data.

🚫
Right to Withdraw Consent

You can opt out of marketing communications at any time.

🔒
Right to Protection

Your information is protected with the highest level of security.

Privacy & Trustworthiness — rapter's perspective

Sharing personal information on an online platform can feel unsettling. That concern is completely understandable — many of us have heard troubling stories about data security on the internet. rapter wants you to use the platform with complete peace of mind, free from any concerns about your data.

The core philosophy behind our Privacy Policy is "minimum data collection" — we only ask for what we truly need. Things like your hobbies or preferred brands are rapterdoes not need to know, and we do not request such information.

Many users wonder why so much information is required for KYC or identity verification. The answer is straightforward: age verification is not possible without a copy of your NID or passport, and confirming identity to prevent money laundering is a legal requirement. rapterKYC documents uploaded to rapter are stored on encrypted servers and can only be accessed by authorized staff directly involved in the verification process.

Rapter takes extra precautions with payment information. Your full bKash or Nagad number is never stored — only the transaction reference and a masked number are retained. This ensures your payment account remains fully protected.

Many users ask whether cookies actually collect personal information. Cookies are primarily used to improve your browsing experience. rapter's analytics cookies are entirely optional — disabling them will not affect your normal use of the platform. However, essential cookies are required to maintain your login session.

Your gaming history is retained for two main reasons — responsible gaming monitoring and legal compliance. If an unusual change is detected in a member's betting pattern, our support team will reach out to check that everything is okay. This isn't about business — it's about your well-being. raptera genuine part of what we stand for.

It's worth elaborating on how data is shared with third-party game providers. Providers like Pragmatic Play or Evolution supply the games on our platform. While a game is running, they can see how much you've wagered and won — since they operate the game directly. However, they do not receive your name, mobile number, or NID. rapter A separate privacy agreement is maintained with each game provider.

One final note — if you ever have any doubts or concerns about privacy, feel free to ask us directly. rapter's support team is available to answer all your questions. We believe transparency is the foundation of trust — and that trust is rapterthe platform the most trusted choice for users across Bangladesh.

❓ Privacy-Related FAQ

Direct answers to common member questions

Yes, you can get started with a very small budget. The minimum bet amount for Sports Betting and slots on rapter is ৳50. Minimum bets at Live Casino tables typically start from ৳100, depending on the table. The minimum deposit amount is ৳500 — which is enough to cover multiple smaller bets. There's no requirement to play with a large budget; playing within your means is what makes it enjoyable. Do keep in mind that bonus bets come with wagering requirements, so having a sufficient balance makes it easier to complete the process.

You can also play fully through your browser — no app installation needed. The rapter website is fully optimized for mobile browsers. Opening rapter.best in Chrome or Firefox gives you access to all games, Sports Betting, deposits, withdrawals, and every other feature without any issues. That said, for regular players, installing the app is more convenient — you get push notifications, slightly faster loading, and one-tap access straight from your home screen. But if storage is limited on your phone or you'd rather not download an app, the browser works just fine.
Privacy Policy Update Notice

Rapter may update this Privacy Policy from time to time. For any significant changes, you will be notified in advance via SMS or app notification. Always check the "Last Updated" date at the top of this page.

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