Rapter Terms & Terms & Conditions — Full Policy in Bengali

These Terms and Conditions form a legal agreement between users of the rapter platform (rapter.best) and its app. rapter An online gaming and Sports Betting platform operated for users in Bangladesh.

These Terms and Conditions may be updated from time to time. For significant changes, you will be notified via your registered mobile number or through an in-app notification. Continued use of the platform following any update will be deemed acceptance of the revised Terms.

To be eligible to use rapter's services, you must:

• Must be at least 18 years of age.
• Registration must be completed using a valid, genuine identity document.
• The account must be operated in your own name and for your own use.
• The platform may only be used in countries or regions where online gaming is legal.

Each individual may only open one account. If the same individual opens multiple accounts, all accounts will be suspended immediately and any accumulated bonuses will be forfeited.

All information provided at registration must be accurate. Registering with incorrect or false information will result in rapter reserves the right to close any account at any time, and the balance of that account may be forfeited.

Information required for registration:

• Full name (as per National ID card)
• Active mobile number
• Date of birth (for age verification)
• Email address (optional but recommended)

Accounts are strictly personal — operating an account on behalf of or for a third party is prohibited.

Rapter complies with international anti-money laundering policies. For this reason, every member is required to complete the Know Your Customer (KYC) process.

Please submit one of the following documents for KYC verification:

• National ID Card (NID) — front and back photo
• Photo of the first page of your passport
• Driving License

Withdrawals will not be processed until KYC is completed. It is recommended that you complete KYC within 30 days of registration. If the details submitted during KYC do not match your registration information, account verification will fail.

The following payment methods are available for deposits on rapter: bKash, Nagad, and Rocket. The minimum deposit amount is ৳500।

Please keep the following in mind for deposits:

• Deposits are usually instant. If there is a delay due to network issues, please wait 30 minutes.
• Deposits from payment accounts registered in a third party's name are strictly prohibited.
• rapter does not charge any deposit fees — however, your payment provider may apply their own charges.
• If you experience any issues processing a deposit, please contact live support.

Minimum Withdrawal Amount ৳300. Withdrawals can only be made to the same payment method used for the deposit — unless an alternative arrangement has been made through support.

Withdrawal processing times vary by tier:

No withdrawals will be processed until KYC is completed. Additional identity verification may be required for large withdrawal amounts — this is a standard security measure.

Rapter offers welcome bonuses, reload bonuses, cashback, and free bets from time to time. Each bonus has its own terms and conditions, which should be read before claiming.

General bonus terms and conditions:

• Bonus funds cannot be withdrawn directly — wagering requirements must be met first.
• Multiple bonuses cannot be used at the same time unless explicitly stated otherwise.
• If bonus abuse or fraudulent betting patterns are detected, the bonus will be cancelled.
• Any unused bonuses will automatically expire once the promotional offer period ends.

Example of how wagering requirements are calculated: a ৳1,000 bonus with a 10x wagering requirement means ৳10,000 must be wagered. slots games count at 100%, while different rates apply to Live Casino and Sports Betting — the specific rates are outlined in each bonus's terms and conditions.

Once a bet is confirmed, it cannot be changed or cancelled. Please verify all details before placing your bet — make sure the match, odds, and stake are correct.

Rules applicable to bet settlement:

• If a match or event is cancelled, all bets are voided and the original stake is refunded.
• If a match is completed in less than the scheduled time (e.g. due to weather), settlement will follow the applicable rules.
• If incorrect odds are displayed due to a technical error, rapter reserves the right to void the affected bet.
• In-play betting odds change in real time — the odds at the moment your bet is confirmed are final.

rapter rapter reserves the right to reject any bet deemed to be part of a fraudulent or unusual betting pattern.

The following activities are strictly prohibited on rapter. Any involvement will result in permanent account closure:

• Creating multiple accounts to claim bonus benefits.
• Opening an account using another person's identity or documents.
• Bonus abuse or arbitrage betting.
• Use of stolen or unauthorised payment methods.
• Attempting to exploit any technical vulnerability on the platform.
• Use of the platform for money laundering or any other illegal financial activity.

If prohibited activity is detected, the account will be suspended immediately, all bonuses will be cancelled, and legal action may be taken if necessary.

Rapter believes gaming is for entertainment, not addiction. We encourage every member to enjoy games responsibly.

Responsible Gaming tools available to all users free of charge:

• Deposit Limits: Setting daily, weekly, or monthly deposit limits.
• Self-Exclusion: Temporary account suspension from 24 hours up to 30 days.
• Cool-Down Period: Taking a break from placing new bets for a set period of time.
• Reality Check: Periodic reminders about gaming time.

Rapter follows a strict age verification process to protect those under 18. If there are minors in your household, make sure your device and account are properly secured.

Any member may request to close their account at any time. An opportunity to withdraw the remaining balance will be provided before the account is closed.

rapter also reserves the right to suspend or close an account in the following circumstances:

• Violating the terms or engaging in prohibited activities.
• KYC verification failure or submission of false information.
• Accounts that have been inactive for an extended period (over 12 months).

Please note for account changes — updating your registered mobile number or name requires identity verification through Support. Changes are typically processed within 24 hours.

Rapter stores members' personal data with the highest level of security. All transactions are protected using 256-bit SSL encryption.

Your information will only be used for the following purposes:

• Account management and service delivery.
• KYC verification and fraud prevention.
• Notifying you of relevant promotions and offers.

Personal information is never sold or shared with third parties — except where required by law. For more details, please see our Privacy Policy Read.

If you have a dispute regarding any bet or transaction, please notify support via live chat first. The support team will investigate and provide a decision within 48 hours.

If you are not satisfied with support's decision, please write to support@rapter.best with full details. For dispute resolution, rapter's decision shall be considered final and binding.